AISA joined a meeting with the clubs and police prior to Sunday’s North London derby to discuss security arrangements and to raise issues and answer questions supporters have put to…

We have put to the club issues arising from the turnstile failures. They cover contingency planning, what happens to people who couldn’t touch in (when every attendance counts towards retaining…

There has been much on social media and in The Athletic about how the club suspended many membership accounts for suspected ticket touting activity. The club has contacted us to…

The Foodbank collection point is not open again until the next afternoon/late afternoon game. Collections are not happening for evening/floodlit matches (like Luton). If you want to know more about…

Throughout our discussions with the club over the new ticketing arrangements for men’s matches – and following-up from members complaining about the ballot system – we frequently asked for updates…

We, at AISA Towers, are getting numerous individual enquiries about digital ticketing. Common comments include, ‘Judging by the way the membership and ticketing pages of Arsenal’s website have been designed…

We’ve had feedback on Arsenal rewards. Here are the club’s answers. How can I join My Arsenal Rewards? All paid members and season ticket holders automatically have access to My…