TICKETING UPDATE – Exclusive area for family groups and tickets for seniors to remain

After discussions between supporters’ groups like AISA and Arsenal executives (at the AAB – Arsenal Advisory Board), the club has modified its plans for the Family Enclosure.

In February, it was announced that the Family Enclosure would be removed. The new plan is for a new family area in Blocks 28-30 in the lower tier of the southwest corner. This area will be available to juniors and their family groups.  

AISA is really pleased this amendment has been made, while also keeping the other significant change announced in February, offering concessions for juniors across the stadium.

Nurturing a future generation of supporters while keeping an exclusive area for juniors and family groups

Arsenal Statement

The result is that the club will be nurturing a future generation of supporters while also keeping an exclusive area for juniors and their family groups.

We are told that the new family area will include family-friendly initiatives such as:

  • Improved catering options such as children’s lunch boxes
  • Family-friendly toilet facilities
  • Face-painting and Gunnersaurus appearances

There will also be match-by-match tickets that will be balloted via the Red and Silver ballots to juniors and their families in this area. New junior season tickets and match-by-match junior tickets will be offered at 50% discount.


The club says it will also retain the offer for senior citizens (aged 66+ in line with state pension) in the family area. For the 2024/25 season, all existing senior season tickets here will continue to receive a 57% discount.  A small number of new senior season tickets will also be allocated in this area. Requests will be managed on a case-by-case basis and will be subject to availability. This will remain under review, we are told.

A limited number of match-by-match tickets will also be made available to seniors. These will be available General Admission-wide and accessed via the Red or Silver ballot at a 25% discount. AISA believes that these changes to plans – largely seen as unpopular in our recent survey – are a real example of the club reacting and taking notice of its supporters. It shows your voice counts – and that the club us listening!

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