Following our meeting with the club (see post below), we were very pleased that the security arrangements were revised and the bag size increased. We had further contact regarding membership for supporters of the Women’s team, where the club had failed in its promise to deliver Borehamwood season tickets to members. Following our representation, an email was sent to all members with details of how to access Borehamwood for the Manchester City and Tottenham matches.

We’re pleased the club is taking notice of supporter concerns. Through our direct conatcs and the Fans’ Forum, we will continue to represent you.

If you have any issues troubling you, excluding of course team and playing matters, please contact us via this site or [email protected]

We asked the club for news on the coming season’s membership/season tickets. You may already have eceived yours, but here’s the full answer (August 9):The new Season Ticket cards are on their way and should have started arriving from Saturday. We expect these to have landed by Monday 16th and are sending everyone a digital version of their season pass today (Monday 9th) so anyone that doesn’t receive their card before Chelsea has a backup.Member cards should also start arriving soon and the majority should’ve arrived by Monday 16th but again, they’re also receive a digital pass that’ll be loaded with any tickets they purchase.nd August and Chelsea may not receive their physical card in time but we’ve communicated with them accordingly and they’ll receive a ticket via email and the physical card before Norwich so that should take care of everyone!

Many thanks to all of our members who came back to us about what you’d like us to ask the Arsenal Board about. (This was sent out by email and in the post below, ‘Club Ownership).We submitted a summary of your responses to the club. This included the ‘custodianship’ list that, interestingly, has been included in the club’s latest proposals.

We stressed in the summary the points you raised, including the lack of trust felt, the need for the club to demonstrate transparency in its aims and activities, more and continuing evidence of the owner’s commitment to the club, and the need for more football expertise to be evident at Board level. We identified that there was division amongst members over shares and share ownership, but that there was no division on requiring an outcome that resulted in supporters’ voices being heard and acted upon.

We continue to have direct discussions with the club on these issues – and the framework for the new Advisory Board, consisting of supporters groups like AISA and key Arsenal Board members, is also being developed separately at the moment. These will result in plans to ensure the ‘step change’ promised by the club is delivered.

AISA will continue to work to make sure that happens, so that our members and Arsenal supporters are represented at the highest level.